Delete Your Account & Data

Waldo, operated by its owners from Montréal, Québec, Canada, allows you to permanently delete your account and associated data at any time. You can do this directly in the app or by contacting us.

How to delete your account

  1. Open the Waldo app on your device.
  2. Tap Account in your profile or settings menu.
  3. Select Delete Account.
  4. Confirm the deletion when prompted — this action is permanent and cannot be undone.
  5. You will receive a confirmation once the deletion is complete.

If you are unable to access the app, email us at info@workwithwaldo.com with the subject line "Account Deletion Request". We will process your request within 30 days.

Data that will be permanently deleted

  • Your profile (name, photo, experience, availability, and preferences)
  • Your chat history and in-app messages
  • Your matches
  • Your job applications or job postings
  • Your uploaded photos
  • Your account credentials

Data that may be retained

  • Anonymized, non-identifiable usage data used for platform analytics
  • Records required by law, regulation, or for dispute resolution purposes

Any retained data is kept only as long as legally or operationally required. Most personal data is deleted immediately upon confirmation; some data may be retained for up to 90 days in encrypted backups before being permanently purged. Retained data is never used for marketing.

For questions or to request a copy of your data, contact us at info@workwithwaldo.com.

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