1. Operator of the Platform
Waldo ("Waldo," "we," "us," or "our") is an online technology platform operated by its owners from Montreal, Quebec, Canada. Waldo is not a staffing agency, recruiter, employer, employment intermediary, agent, joint employer, or co-employer. Waldo provides neutral software tools that enable users to connect. Waldo does not participate in employment negotiations, hiring decisions, compensation arrangements, or workplace management.
2. Nature of the Service – Technology Platform Only
Waldo provides a neutral online technology platform that enables users to create profiles, post job opportunities, schedule interviews (including phone interviews), and communicate with one another. Waldo's role is strictly limited to providing software tools that facilitate introductions between users.
Waldo does not:
- Recruit on behalf of businesses
- Select, refer, or recommend candidates
- Participate in hiring decisions
- Negotiate compensation
- Set wages
- Schedule shifts
- Supervise workers
- Direct job performance
- Control workplace conditions
- Provide employment advice
- Verify qualifications, references, identity, background, or age
3. No Employment, Agency, or Partnership Relationship
Waldo is not a party to any employment agreement. No joint venture, partnership, agency, franchise, or employment relationship is created between Waldo and any user by virtue of using the platform. All employment relationships formed as a result of introductions made through Waldo are solely between the business and the seeker.
Businesses and seekers independently determine: Compensation, Scheduling, Duties, Duration of employment, Termination. Waldo does not control or influence these decisions.
4. Sole Responsibility of Businesses
Businesses are solely responsible for:
- Compliance with employment standards legislation
- Minimum wage and overtime laws
- Workplace safety regulations
- Human rights and anti-discrimination laws
- Youth employment laws
- Tax withholding and payroll obligations
- Workers' compensation requirements
4.1 Job Postings
Businesses are solely responsible for ensuring that all job postings, including listed compensation, comply with applicable employment and wage laws. Waldo does not review, approve, validate, or verify wage information or legal compliance of job postings. Waldo is not responsible for discrepancies between posted job information and final employment terms agreed upon between users.
5. Sole Responsibility of Seekers
Seekers are solely responsible for:
- Accuracy of their profile information
- Truthful representation of qualifications
- Evaluating the suitability of job opportunities
- Reviewing employment contracts before acceptance
- Ensuring legal eligibility to work
5.1 Verification
Waldo does not verify identity, credentials, licenses, or work eligibility.
6. Algorithm and Matching Neutrality
Waldo's matching system is based on user activity, mutual engagement, and alignment of job categories or preferences. Waldo does not use protected characteristics (including but not limited to age, gender, race, religion, disability, sexual orientation, or other protected grounds) as filtering criteria in its matching system.
7. Age Requirements and Youth Employment
To use Waldo, users must meet the eligibility requirements applicable to their account type. To create a seeker account, a user must be at least 14 years old and legally authorized to work in their jurisdiction. By creating an account, the user represents and warrants that they satisfy these requirements. Seekers are solely responsible for ensuring that they apply only to roles for which they are legally eligible. Businesses are solely responsible for verifying age eligibility, complying with youth-employment laws, and ensuring lawful working conditions for minors. Waldo does not verify user age or legal work eligibility and assumes no responsibility for compliance with youth-employment laws.
8. Third-Party and Off-Platform Communications
The platform may allow users to schedule interviews, including phone or video interviews. Phone calls or video interviews occur outside of the Waldo platform. Waldo does not:
- Record calls
- Monitor off-platform communications
- Control interview discussions
- Guarantee the conduct of users during interviews
8.1 User Responsibility
Any communication occurring outside the platform is solely between users.
8.2 User Content
Users may submit or make available content through the platform, including profile information, photos, business information, job postings, messages, interview availability, and other materials ("User Content"). As between Waldo and the user, the user retains ownership of their User Content.
By submitting User Content to or through the platform, the user represents and warrants that they own that User Content or have all rights, licenses, consents, and permissions necessary to submit it, and that the User Content does not infringe, misappropriate, or violate the intellectual property, privacy, publicity, contractual, or other rights of any person or entity.
The user grants Waldo a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, modify only as necessary for technical purposes, transmit, display, distribute, and otherwise use User Content solely as needed to operate, provide, maintain, secure, improve, and promote the platform and its features. This license ends within a commercially reasonable time after the User Content is deleted from the platform, subject to backup retention, legal obligations, and any anonymized or aggregated data derived from platform use.
Waldo may review, remove, restrict, disable access to, or refuse to display any User Content that Waldo believes violates these Terms, the Acceptable Use Policy, applicable law, or the rights of others.
8.3 Copyright and Infringement Notices
If a person believes that content on the platform infringes their rights, they may contact Waldo at info@workwithwaldo.com with sufficient detail for Waldo to review the report. Waldo may investigate and remove or disable access to the reported content at its discretion.
9. No Duty to Monitor
Waldo has no obligation to monitor user activity, communications, or job postings. While Waldo may remove content or suspend accounts at its discretion, Waldo does not assume responsibility for user conduct.
10. Assumption of Risk
Users acknowledge that employment decisions involve inherent risk and that Waldo does not guarantee outcomes. Users are responsible for conducting their own due diligence before entering into any employment relationship. Use of the platform is entirely at the user's own risk.
11. Disclaimer of Warranties
The platform is provided "AS IS" and "AS AVAILABLE." Waldo makes no warranties regarding:
- Platform availability
- Error-free operation
- Hiring success
- Suitability of candidates
- Accuracy of job postings
12. Limitation of Liability
To the fullest extent permitted by Quebec and Canadian law, Waldo shall not be liable for indirect, incidental, consequential, special, or punitive damages. Waldo's total aggregate liability shall not exceed $100 CAD.
13. Indemnification
Users agree to indemnify, defend, and hold harmless Waldo and its owners from any claims, damages, losses, liabilities, and legal expenses arising from:
- Employment disputes
- Wage claims
- Workplace injury claims
- Human rights complaints
- Harassment or discrimination allegations
- Violations of labor or tax laws
- Misrepresentation by users
13.1 Survival
This obligation survives termination of use of the platform.
14. Suspension and Termination
Waldo may suspend or terminate accounts at its sole discretion without prior notice. Users may delete their accounts through in-app settings.
15. Governing Law
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any disputes shall be submitted to the courts of Montreal, Quebec.
16. Changes to These Terms
Waldo may update these Terms at any time. Continued use constitutes acceptance of updated terms.